South Korea Cracks Down on Bakery Chain Over Worker Exploitation Following Death Allegations
SEOUL, South Korea (AP) — South Korea’s labor ministry has uncovered widespread violations of labor laws at affiliates of the popular London Bagel Museum bakery chain, following public outcry and allegations that a young employee died from overwork. The findings, announced Wednesday, highlight growing concerns about grueling working conditions for young people in the country’s competitive job market.
The ministry’s three-month investigation, launched in October, examined 18 affiliates including London Bagel, Artist Bakery and Hi West. Investigators found a total of 66 violations of the Labor Standards Act and the Industrial Safety and Health Act, according to a statement.
The probe was spurred by suspicions surrounding the death of a worker, though authorities have not directly linked the death to overwork pending further investigation. The ministry surveyed 430 workers and interviewed 454 employees to assess the working environment.
“These findings demonstrate a troubling pattern of prioritizing rapid corporate growth at the expense of basic worker rights, particularly for young and vulnerable employees,” said Labor Minister Kim Young-hoon. He pledged increased preventative inspections to avoid similar tragedies.
Among the most serious violations were instances of employees working upwards of 70 hours a week, particularly in the lead-up to the opening of the company’s Incheon branch. While overtime was ostensibly subject to approval, workers reported being denied compensation for hours worked without prior authorization.
The investigation also revealed excessive wage deductions, including penalties as severe as 15 minutes of pay for arriving just one minute late. Time spent in mandatory company meetings and training sessions was improperly deducted as annual leave.
Beyond wage and hour violations, the ministry found evidence of workplace harassment, including forcing employees to publicly read apology statements during morning briefings. Authorities also flagged the use of confidentiality pledges demanding hefty penalties – up to $74,000 – for any information leaks, a practice prohibited under South Korean labor law.
Financial penalties totaling 801 million won ($593,000) were levied in 61 cases. Criminal complaints were filed in five instances, relating to exceeding legal overtime limits and the use of illegal penalty clauses. Investigators also identified 564 million won ($418,000) in unpaid wages, including allowances for overtime, night shifts, and holiday work.
Safety concerns were also raised, with some worksites lacking designated safety managers – a requirement for facilities employing more than 50 people – and kitchens found to have inadequate safety equipment.
The case has resonated deeply with South Korean youth, who face intense pressure to succeed in a highly competitive job market. The country has one of the highest rates of youth unemployment in the OECD, and long working hours are a common complaint. A 2022 study by the Korea Labor Institute found that nearly 40% of young workers reported experiencing workplace harassment.
The London Bagel Museum has not yet issued a formal response to the ministry’s findings. The company’s website remains active, and its locations continue to operate.
The investigation underscores a broader national conversation about work-life balance and the need for stronger protections for young workers in South Korea. The government has announced plans to introduce new legislation aimed at curbing excessive working hours and strengthening enforcement of labor laws.
[Image of Green Party members protesting outside a London Bagel Museum branch in Seoul, Nov. 3, 2025, via Yonhap News Agency]
Source: Asia Today, translated by UPI
